Last Updated: February 2024

Welcome to MySmile®! This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information. By accessing or using our website, you agree to the terms outlined in this policy.

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS

1. Information We Collect:

a. Personal Information:

  • When you register an account, sign up for our services, or interact with our website, we may collect personal information such as your name, email address, phone number, postal address, date of birth, and payment information.

b. Information You Provide Voluntarily:

  • We may also collect information that you voluntarily provide to us, such as feedback, comments, or messages you send to us.

c. Automatically Collected Information:

  • We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behavior.

2. How We Use Your Information:

a. Providing and Improving Services:

  • We use the information we collect to provide and personalize our services, communicate with you, and improve our website's functionality and user experience.

b. Customer Support:

  • We may use your information to respond to your inquiries, provide technical support, and address customer service issues.

c. Marketing and Promotions:

  • With your consent, we may use your information to send you promotional emails, newsletters, and other marketing communications about our products and services.

d. Legal Compliance:

  • We may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights or the rights of others.

3. Data Security:

  • We employ security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information:

  • We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality obligations.

5. Cookies and Similar Technologies:

  • We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.

6. Your Choices:

  • You have the right to access, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting us directly.

7. Children's Privacy:

  • Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that we may have collected information from your child, please contact us.

8. Updates to this Privacy Policy:

  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us:

  • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@mysmilesteeth.com.

Thank you for choosing MySmile® Oral Care. Your privacy and security are important to us.