We recently signed up for 2 subscriptions. The second subscription didn't go out with the first one so I emailed MySmile. They responded VERY quickly, shipped it out immediately, and with apologies provided us with extra product to make amends for the mistake.

The only reason for 3 stars is because this seems different than the other MySmile, but it is the exact same products inside. I don't like feeling tricked and this one makes it seem more powerful. But it is worth it.

It really worked. The instructions are very clear and easy to follow. I had to cut the silicone to match with my teeth but it was very easy.So far i m happy with the results. Its super convenient.

The mouthpiece is a little big and awkward for my mouth. No doubt that鈥檚 because it鈥檚 one-size, designed to fit various mouth sizes. But because the mouthpiece is so large, I feel like it gets flooded with saliva long before the 10 minutes are up. And I definitely wouldn鈥檛 want to swallow any of the bleaching product. So I鈥檓 guessing much of the product gets diluted.The gel gets applied to the mouthpiece, similar to the kits you would get from your dentist. I have a kit from the dentist, but it makes me teeth and gums way too sensitive, so I can鈥檛 use it. This stuff smells similar to the product I got at the dentist, but hasn鈥檛 irritated my mouth so far.I鈥檝e only been using it for about a week, but there have been no noticeable changes to the whiteness of my teeth. But I will say, my teeth are fairy white to begin with. Maybe if I had more staining I would notice more of an improvement. I will continue using this product until it鈥檚 gone, but I don鈥檛 think I would order this again.

I think this is probably a good product, but I have a few minor complaints. The instructions for this product are pretty good in terms of set by step instructions for use, and everything was simple to do. The whitening gel is in resealable syringes for easy application onto the mouthpiece. The mouthpiece fit well and was comfortable to use for the 10 minute time frame. I didn't notice a real difference in the colour of my teeth, but in fairness I've only used it once. I also am a little bit confused as to how often I should be using this product. There is nothing in the instructions indicating if I should be using daily, or if there should be a break in between applications.Overall, I like the ease of use, and hopefully I see some results with my teeth after a few more uses.